Select the best plan for your needs

Messages are the files that your Babelway environment receives, processes and sends. Message size matters! Depending on the monthly plan you choose, your incoming message volume included will vary. Extra space for incoming messages can be added as an option.

It is the pipe that connects a partner to your system. It is one directional and allows each side to communicate using different connection protocols and message formats, transforming data between the two parties. You create a different channel for each external connection and document type.

Customers can email support@babelway.com requesting assistance. Based on our support policy, you will receive an answer within 60 minutes.

Support is included in your monthly subscription plan.

If the multiple options for help that Babelway provides are not enough, don’t worry—we build thousands of channels for our customers. You can call upon our efficient professional services team to assist, please contact us today.

All messages are stored for 1 month without extra charge. You can opt for a longer archiving period: 3 months, 1 year or 10 years. A charge will apply based on the number of archived messages above 1 month.

Babelway proposes connectivity via Non-Internet communication protocols such as X.400 or VAN. If you are using the Babelway connection to these networks, we’ll charge an extra cost to support our own costs using these non-Internet networks. AS2, http(s), FTP(s), email, SFTP, OFTP2 are all Internet-based protocols that don’t command any extra charge.

Registration is easy. Just choose your price plan, and click ‘free trial’ to get your 30 day free trial started. You’re also welcome to contact us if you want to go through the registration process together.

Every month, you’ll receive a PDF invoice with your monthly charge. You can pay via bank transfer or credit card.

Yes, you can. All charges will be immediately stopped from the time you notify us.

There isn’t any set-up cost. Once registered, you can immediately configure your first channel and start exchanging messages. You don’t need to install anything on your end; everything can be configured through your web browser.