We will contact you after setting up a free trial environment for your first Amazon integration:
No strings attached, stop when you want.
Your credentials will only be used to create a trial Babelway account and contact you to present the initial setup and next steps.
Connect to Amazon Vendor Central in 15 minutes
Setting up and testing a connection to your Vendor Central account using Babelway takes a matter of minutes.
Amazon does not dictate any mandatory flows. You can automate the document exchanges you want whenever suits you best.
Because Babelway fully supports these technologies, you will be able to implement any integration flow with Amazon using Babelway.
Note that if you’re looking to integrate with Amazon Marketplace (Amazon Seller) this is a different integration pattern which we support as well.
Amazon offers excellent support for EDI integration: the online Vendor Central platform is easy to use, well documented, and their support is experienced and quick to respond.
Thus, if the technology hurdles are covered, the implementation and project management effort can be kept to a minimum. So focus on the technology first.
Knowing what information your business documents contain and where to find them is essential to quickly setting up your flows both within Amazon (they survey you to verify your content will meet their business requirements) and when configuring the conversion between your messages and theirs. Be ready to answer questions about where to find your delivery date, your invoice total, your item numbers etc.
Amazon really details everything you need to get their messages right (specifications available in vendor central, or in Babelway for registered users). First time right is possible if you pore through their documentation.
No, Amazon doesn’t offer any service provider recommendations, so choose the provider that best meets your needs.
The partner you choose should support AS2, VAN, or SFTP. However, keep in mind that Amazon has a preference for AS2, a requirement to ask about in a technical solution.
Amazon has really streamlined its integration process, so that it’s relatively easy to interface with them. If a service provider has already integrated with Amazon Vendor Central you can feel confident the provider should have a blueprint for helping to establish a connection on your behalf. The remaining technical hurdles will be between you and your prospective provider. Ask the provider to answer the following questions or to demonstrate corresponding functions using the software or platform you’re evaluating:
No, you are entitled to have a third-party integrator configure your entire EDI setup on your behalf. Amazon provides user management controls in Vendor Central to allow you to invite your integrators onto the portal with just the necessary rights: “EDI Self Service Setup” (access to all EDI configurations but no access to your account information, for example).
Amazon can be contacted through vendor central directly: “Contact Us” form at the top of each Vendor Central Page > Topic “EDI integration” – SLA response within 24h. In our experience, they’re very reactive.