3.2.2. Alert details

The alert details displays all the information about an alert, and allows you to take the necessary actions to solve the problem.
Detail of an alert

Figure 3.13. Detail of an alert


Severity

The seriousness of the issue, it can be High, Medium, Low or Info.

Status

The alert status, it can be either Open or Closed. It is important to close the alerts once the problem is resolved, as the system will remind you if you have open alerts pending.

Type

The type of alert, see Possible Alerts for a complete list and further information.

Created On

The alert generation date and time.

Summary

A short description of the issue.

Description

An additional description of the issue.

Key

An UUID that uniquely identifies the alert within the Babelway platform.

Comment

Enable you to add comments about the issue. It may be useful to keep track of actions already taken to solve the problem.

You can click Close when the problem described in the alert is solved, or on Reopen if a previously closed alert was not correctly solved.

You can click Delete when the problem described in the alert is solved, and you don't want to see it anymore in your alerts list.