3.3. Interface Presentation

Once you are logged in, you have access to Babelway Self-Service console as the one described hereunder:

Figure 3.5. Self-Service console presentation

The screen is divided in different parts and displays different commands:

Display of current user information.
Currently selected environment. The dropdown box allows you to switch to another environment linked to the current account. A newly created account has one single environment. The name of the environment is displayed instead of the drop-down. Environments are created and managed through Managing your Account.
My Account: Use this command to access Managing your Account.
Log out: Use this command to disconnect current user and exit the Babelway Self-Service console.
Help: Get direct access to online help.
support@babelway.com: Send a mail to Babelway Technical support: with any question or remark you have.
List of tabs to access main platform control parts:
- Home: see Managing Tickets for details.
- Messages: see Tracking Messages for details.
- Channels: see Manage a Channel for details.
- catalogue:see The Catalogue for details.
Main screen pane and contextual commands: Depend on the active tab. See respective tabs documentation for details.
Footer: Babelway platform revision and copyright, direct links to Terms and Conditions of use and Support policy.

Except for the main screen pane and contextual commands (8), all other commands are available at all time.

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3.2. Creating an Account and Registering	User Guide	3.4. Tutorial