Chapter 9. Managing Your Account

The account management function includes the following services. Their usage are detailed in Account Management chapter in Reference Manual.

The My Account screen is displayed as follow. It is divided in four parts described hereunder.

Figure 9.1. My Account

My Profile

In this part, you have access to your personal information such as username, email address... You can add and change some additional information such as name or phone number. These fields are detailed in My Profile.

Access and Notifications

In this part, you can see the environments you have access to as well as the role assigned to you. If you received notifications for some channels, this will also be displayed in this section. If you have access to some Web Gateway, this will also be displayed in this section. These fields are detailed in Access and Notifications.

Account Administration

This part is displayed only if you are account administrator. It displays account informations as well as a summary table of all the environments of the account. You can also change your account name and add new environments or delete existing ones using Edit command. You can also buy additional credits using Buy Units command. These fields are detailed in Account Administration.

An account can be made up of any number of different environments. It can be useful to build channels in separate environments if:

Users should have different access rights,
Message storage duration should be differentiated,
Capacity and performance expectations are different,
Security requirements demand it,
There is a need for a separate test environment.

An account has a default processing capacity as defined by Babelway. You can increase this capacity and therefore handle large amount of simultaneous message flows, without being dependent on general consumption of capacity by other Babelway accounts

As a default option, Babelway stores messages for a period of 3 months. You can select the ‘longterm archiving’ option which provides legal storage for 12 years. (Other terms of storage -shorter or longer- may be accommodated individually.)

User Access

In this part, you see all users who have access to your account and their respective role. You can edit or remove access of these users or add new users using Add a User command. These functions are detailed in User Access chapter.

As account administrator, you may give other users access to your account. Access rights are as follows, see more details in User Access chapter:

Account Administrator: Full rights over the account.
Channel Manager: Full rights over alerts, messages and channels of a single environment of the account.
Web Gateway User: Can upload/download messages from a specific webpage of the account.

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