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4.1. What is an Account Environment?

An account environment contains a collection of one or more channels that are managed together. Gateway addresses are specific to each Babelway environment. In your Babelway account, you could create additional environments if required.

A channel in Babelway is the communication between 2 external systems, for instance your ERP and the accounting package of your customer. The channel defines all the aspects of the communication, the formats used as well as email notification parameters.

There are 2 main parameters that are defined at the level of the account environment:

  • Message Storage Duration: defines the time messages are stored with advanced security guarantees.

  • SLA Capacity (Service Level Agreement): 1 or more, is a measure of the processing capacity associated to the account environment. It defines the maximum number of messages (in 10kB chunk) that can be processed per minute.

Do I need one or several account environments?

If you manage channels that require different settings for storage duration or SLA described above, then you must create different environments.

Users rights can be limited to a specific account environment so you may create different environments to limit user access to a specific set of channels and messages.

If you manage many channels, you may want to group them together to easily manage them. For example, you may create a different environment for each of your customers to manage them separately. Or you may create a specific environment dedicated to testing and another one for production.

Controlling account environments

There are different operations that can be done on an environment hub: