Easily resubmit for processing a message that has not been or not correctly been processed.

In the Message Record , in the Message Search or in the Ticket Details screen, you have access to the Resubmit or Resubmit All command.

Figure 4.4. Resubmit message

This function enables you to easily process a message again. This is especially useful when messages have not been processed due to a channel issue. Once this issue is solved, go to the list of message, select the messages that have not been processed and submit them again directly to the messaging engine.

If the processing issue was due to the message itself, you can have upload the corrected message from the Message field before submitting it.

Use the Add Property command to add additional properties or the Remove Property command to delete any existing property as illustrated.

Resubmit Message by using Send to,select one of available items (same channel, same gateway in, channel or gateway in)

Once all parameters are setup up according to your preferences, click on the Resubmit command to effectively send the message for a new processing step. The processing results are available in the List of Messages table as for any other processed message.